Setting Up Your New router
Remove the plastic caps
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Fit all 6 antennas
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Plug in, and play!
It's as easy as that! No engineers, no hassle
Frequently asked questions
Of course!
If you have an Astra package we can help change you over to any other network within your exisiting contract.
Please let us know if you are having issues with your current provider and we can check what options are available.
Please note: Some areas may not be eligible with some network providers.
There are a number of methods you can use to help get WIFI around the property.
1, Powerline adapters (recommended) - If your property is on one ring main (you have one fuse box) then these plugs will use the electrical mains of the property to send it to other parts of the house.
2,Range extenders - These plugs will take WIFI and boost it so its often best put them half way between where you wish to get it to!
3, WIFI Mesh system - A slightly more expensive option, A mesh system will create an uniformed WIFI throughout the property allowing for things like printing on an internal network.
Astra Broadband are able to help order and assist in the set up of any WIFI product.
If you are not sure on the best option for you give our tech team a call. They are always happy to help.
01873 776180
This will be more than likely down to a Network Fault.
You are able to check this using the built in network check found on their website.
We have put the links below.
EE - https://coverage.ee.co.uk/coverage/ee
THREE - http://www.three.co.uk/Discover/Network/Coverage
O2 - https://www.o2.co.uk/coveragechecker
It could also be an internal error. It may be worth resetting your system back to how it was when it was installed.
Please see the FAQ section for 'How do I reset my 4G system?'